Good questions.
Clear answers.

Message us with your event date, location, and the coverage you have in mind. We’ll discuss the package and availability. Your date is reserved once we receive the ₱2,000 non-refundable retainer and confirm your booking in writing.

The remaining balance is due on or before the event date. We accept GCash or bank transfer using the official details we provide. A payment plan is possible only if we agree to it in writing.

Edited photos are delivered within 7–21 business days after the event; the final edited video within 14–31 business days. The timeline starts once the event is over and required payments, selections, and materials are complete. Your package or written agreement may set a different timeline.

Your confirmed package or quotation lists the coverage hours, team, and finished outputs. After-party coverage and other add-ons are included only when they’re stated there. Share your schedule and priority shots before the day so we can plan around them.

Tell us as soon as you can. A new date depends on availability and must be confirmed in writing. Costs already incurred for suppliers, transport, accommodation, or permits may still be payable. If we’re unavailable on the new date, the cancellation terms apply unless we agree otherwise in writing.

The ₱2,000 retainer is non-refundable because it reserves your date. It may be transferred once to a family member or friend for a new booking within three months of your original event date, subject to availability, written notice, and any price difference or extra costs.

Yes. One revision of each applicable final output is included. Send one complete list of reasonable corrections within three calendar days of delivery. A new artistic direction or a substantially different edit is outside that revision; extra or late requests may have a fee.

You may request unedited files in writing and provide a compatible, sufficiently fast storage device after the event. Raw material is unfinished and isn’t guaranteed to be organized, edited, or usable in every clip or frame unless we agree otherwise in writing.

Please download, check, and back up your files within 30 business days of delivery. Let us know within that period if anything is missing or inaccessible. Delivery links aren’t permanent storage, and files may be deleted after that period.

We may share selected work on our website, social pages, and other promotional materials. If you’d rather keep your event private, tell us in writing before the event so we can opt you out.